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Holiday with Confidence – Coronavirus Guarantee

covid-19Hello!

Kenegie Manor is temporarily closed to holidaymakers until Saturday 04th July 2020.

Welcome to Kenegie Manor.

We understand that during this difficult time you may want to book a holiday to give you something to look forward to (and we would be delighted to see you)  but are understandably worried about the current uncertainty.

For our many 1000’s of repeat guests, you will know that we always treat customers fairly, and always will.

However, we all need something to look forward to during these unprecedented times and what could be better than planning your West Cornwall holiday – today!

That’s why if you book a 2020 holiday with us from the 4th  July and then can’t holiday with us due to a Coronavirus related issue, you can change the dates TOTALLY FREE of CHARGE for another date in 2020/2021!*(we all need a holiday) or obtain a full no quibble refund.

The Holiday with Confidence guarantee applies if the Coronavirus outbreak results in:

  1. Closure of the park on the dates you have booked.
  2. A ban or major restrictions on non-essential travel from the UK Government.
  3. You or one of your named  party being unable to travel due to Coronavirus related sickness or isolation**

We know that demand is going to be high once restrictions are lifted, but you can book your holiday with confidence now and get your first-choice holiday dates and the best range of accommodation options with the peace of mind of knowing that your holiday is protected with our Holiday with Confidence Guarantee.

Whilst you are with us….

Please be assured that we have got everything in place for you to have an enjoyable – and safe – holiday in Cornwall. The safety of our guests and staff is our  absolute number one priority and overrides all other business activities.

You can rest assured and have the peace of mind that we’ve made many strict changes to the way we work in order to ensure everyone’s health and wellbeing going forward.  Nothing else will do.

You also have the protection of our holiday with Confidence Guarantee.

All holiday accommodation has the benefit of having it’s own front door, and that, together with the low density of the Estate, will enable all guests to easily socially distance and holiday with us safely.

We’ve put in place new safety measures throughout the park including but not limited to:-

  • Strict social distancing measures in place throughout the Estate with clear signage.
  • Contact less check in and guest engagement.
  • Additional, uplifted cleaning, sanitising and disinfecting routines to ensure COVID19 Security..
  • Hand sanitisers available through the park for use.
  • Public facilities will be restricted to ensure guest safety.***
We’ve also taken the opportunity to make the most of this extra time to make sure Kenegie Manor is looking its best for you all. Our team has been hard at work making sure the grounds are looking wonderful ahead of your arrival .
Summer is coming, the sun has already been shining and Cornwall and Kenegie Manor looks amazing.

Stay safe and we look forward to welcoming you on park in the not too distant future!

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Holiday with confidence promise


*if the amended holiday is of a lower value then a refund will be issued. If the holiday is of a higher value, then the difference will be due 8 weeks prior to arrival.  **in certain cases medical evidence will be asked for. ***because of the ongoing situation the Old Forge Bar and Indoor Swimming Pool may be closed/or have limited access during your stay.

Ready to book?

Call the holiday hotline free on 0800 043 6449